Our Care Team

Meet our Team of Talented Care Professionals

Our care team brings decades of experience in home health care. To support every client, we work as an interdisciplinary group that includes physicians, clinical specialists, and an experienced senior leadership team. As a result, you get care that is consistent, coordinated, and focused on what you need most. No matter your situation, we can match you with the right professional and build a plan that fits your life at home.

Now, meet the people who help guide our standards of care and daily operations and feel free to connect with them on LinkedIn:

Operations Team

SUZETTE PENNER, RN BSN IIWCC
SUZETTE PENNER, RN BSN IIWCCDirector of Quality Assurance & Compliance
Suzette Penner has been in nursing for over 14 years, receiving her RN Diploma at Kwantlen University College and then acquiring her Bachelor of Science in Nursing from the University of Victoria in 2005. In 2012 she obtained her Infection Prevention and Control Certificate at the University of British Columbia. Suzette has been part of the management team of Care At Home Services for over ten years. As Clinical Director she is responsible for overseeing all clinical services to ensure quality and consistency through educational development, training, and policy.

Suzette’s previous nursing experience includes five years at Langley Memorial Hospital where her primary focus was on geriatrics and acute medical. Suzette was the Wound Care Enhancement Nurse at Langley Memorial for one year. Other related nursing experience includes RN at Surrey Memorial Hospital Extended Care/ Acute Medical, Pediatric Peritoneal Dialysis and Psychiatric Residential Care. She has also spent one year teaching both theory and clinical for the resident care aide program at West Coast college in the Fraser Valley.

RUBYLYN ENGSTROM
RUBYLYN ENGSTROMOperations and Business Development Director
Rubylyn Engstrom, Operations and Business Development Director for Care At Home Services, has spent the last 7 years in a Senior Management position in private home health care. In her current role, Rubylyn leads and coordinates the scheduling activates for community clients and casual staffing for long term/assisted living facilities. Through face to face marketing, she has increased brand awareness and the benefits of private home health care and has helped clients navigate the health care system.

Rubylyn has a passion for creating great culture and was a senior manager for organization who was awarded BC’s top culture award. Rubylyn’s operations business experience includes the financial and telecommunication industry. Rubylyn has completed her BA at the University of Winnipeg. She has also successfully complete the Operational Leadership series at Queen’s University and Senior Negotiations at Harvard Business School.

TRACIE TOMLIN
TRACIE TOMLINClinical Manager
KIRAN MINHAS
KIRAN MINHASSenior Operations Manager

Executive Team

YASSER BARSOUM
YASSER BARSOUMFounder and Executive Vice President
After 15 years working for large multi-national companies, Yasser Barsoum arrived in Canada looking for a position in a dynamic and growing organization where he could make a significant difference. Hired by Art Forster as lead accountant and budget manager for a group of businesses with great promise, he knew very quickly he had arrived at the right place. These affiliated businesses had a solid hold in the support services industry and presented a huge growth opportunity. Over the past decade it has proven a progressive and exciting place to work and now employs over 3,000 people.

Yasser is a Certified Management Accountant (CMA) and Certified General Accountant (CGA), and holds a Bachelor of Commerce (B Comm). Before immigrating to Canada, Yasser worked for Heineken International in Holland as Associate Director, Accounts and Controls. Prior, he was Assistant Finance Manager at Orix Leasing and General Accountant at Hughes Inteq (Petroleum). Yasser began his career in 1991 with KPMG in the tax department.

ART FORSTER
ART FORSTERFounder and CEO
Art Forster likes to say he runs a family business. It is a point of pride for a businessman whose group of businesses employs over 3,000 people. It is also interesting that Art entered the support services industry thirty-five years ago with a background in hospitality management. Looking after people sits at the forefront of his family and hospitality orientation. “People drive the business. They are the business,” says Art.

As owner and strategic planner of Pro Vita Care Management Inc., WestCana Services Inc., Pro Admin Services Inc., and Care At Home Services Advancia Solutions Inc., Art has found and maintained success by surrounding himself with strong people. People with an uncompromising work ethic and a dedication to delivering high quality service; who translate a top-down respect for individual needs and opinion into a carefully crafted customer service creed with a profoundly human touch. Art’s expansive group of companies has been recognized as leading the way in professional support services and has won recognition as ‘employer of choice’ for service professionals.

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