What Sets Us Apart careathome
What Sets Us Apart From All the Rest.
Caring is more than just providing health care for us. It means understanding the needs of our clients and working with them to achieve their goals, whether that is a faster recovery or gaining back a little piece of their life they have been missing, our caring team loves nothing more than helping your loved one get back to living, beyond just being healthy to also living a happy fulfilled life.
CARE AS OFTEN AS YOU NEED IT
We understand that your health needs, or those of your loved ones, may change and that means your needs for our services will change too. That’s why we have a flexible, can-do attitude to providing the kind of care you need, 24/7.
INTERDISCIPLINARY TEAM OF PROFESSIONALS
Our team of medical professionals includes a full complement of qualified care providers, from home care assistants (HCAs), nurses, pharmacists, occupational therapists, physiotherapists, foot and wound clinicians, dieticians, and physicians.
HOME CARE THAT INCLUDES EVERYTHING YOU NEED
Right from the moment you feel you need a little help around the house right, to when you need specialized medical care, we can take care of all your needs. That even includes pet care, home maintenance and gardening, as well as hourly, respite and live-in care, and physician, pharmacist, occupational therapist home visits, and more.
INDIVIDUALIZED CARE PLANS
We listen and observe carefully and build unique care plans that take into account all your need, or those of your loved one. We take care of all the details, from caring for your pets, keeping your spirits up with encouragement and a positive attitude, to arranging for a pain management physician to ensure your comfort and safety.
24/7 CALL CENTRE
Our care specialists are available 24 hours per day, seven days per week, all year round to help. We know health care needs are not limited to business hours, so we make sure we’re available when you need us.
COMMITMENT TO QUALITY ASSURANCE
We take your health, comfort, and safety seriously. Your personal care manager will work closely with your caregivers, monitor your care needs, visit you regularly to ensure your complete satisfaction and adjust service as required.
Our Philosophy of Unconditional Service
Our core purpose is to support our clients to live and age in place. We understand the primary needs of our clients today include the following, and it is our goal to fulfill these needs:
To live, heal and age at home.
Timely access to reliable quality services.
Flexibility and choice of support services.
Information and support to promote independence and self-care.
Our unique caregiver/patient matching system, it’s like eHarmony®, ensures a perfect fit for you, so your caregiver will share values, interests, and even cultural backgrounds with you and your loved ones.
HEALTH AUTHORITY COLLABORATION
We work closely with health authorities, advocating for publicly funded care for your or your loved one, liaising with your health authority team to ensure the best of care, and ensuring any gaps in service are filled.
EVIDENCE-BASED CLINICAL PATHWAYS
Because we use Procura’s evidence-based clinical pathways, we have critical evidence-based medical data specific to your health issue. This means when you engage with our specialized care team we’ll be monitoring your health hour by hour, making sure you are on-track. If we see any irregularity, we’ll be able to take action right away with a plan of care. You can rest assured our care will exemplify best practices, and represent the culmination of evidence-based treatment research for your specific medical issues. You could not be in better hands.
ROBUST TECHNOLOGY & INFRASTRUCTURE
A member of a group of companies (WestCana Services Inc., ProVita Care Management Inc., and Pro Administration Services Inc.) committed to operating at the highest industry best practices. Resources include advanced information technology, occupational Health and Safety (OH&S), finance, human resources, and communications. We invest in leading edge information technology to efficiently handle the details of accurate record keeping and so we can focus our attention on your care and well-being.
Book Your Free Home Care Services Consultation Today.
We go above and beyond the basics in providing advanced approaches to professional home health services. In addition to specialized care at home, you can choose from a complete range of reliable and compassionate home support, companion care, or personal care at home depending on your unique needs.
Click here to book your FREE consult!
Find YOUR caregiver and get back to living your life.
Our team will reach out to book your FREE consult within 24 hours to discuss your specific needs & budget for the care you need.